Page 34 - Handbook MBBS

Student Handbook - Rules and Academic Regulations (MBBS) Academic Session 2018/2019

support and as a point of contact for parents. Each advisor will be familiar with
university policies and procedures as identified in the Student Handbooks. The
minimal roles of academic advisors are as follows:
a. Conduct regular face-to-face activities or meetings with mentee covering
areas of academic to social in nature.
b. Keep mentees’ details including personal information, academic record
and academic achievement.
c. Guide on subject combination and credit loading to be registered for
each term. This is done during the pre-registration and registration
exercise
d. Review and evaluate mentee’s educational progress by continuous
monitoring and evaluating their progression, as well as helping them
clarify their educational goals and values.

13.2 Counselling Services
a. Students have access to non-academic counselling services provided by
SCD. Students who need spiritual, psychological and social support may
seek help from SCD and will be referred to the Counsellor. Counselling is
done at the counselling room to maintain confidentiality. All
information furnished by students during counselling sessions is
confidential.
b. Progress of those who seek counselling services is monitored through a
progress report and records on communication with the students.
Counselling forms and reports are maintained at the Counselling Office.

14. STUDENT FEEDBACK SYSTEM
The student feedback system is a mechanism available for students to voice written
grievances or appeal on matters relating to the student support services provided.
Complaints will be investigated and response shall be given to the students who filed
the complaints. For appeals on accommodation, students may fill in the
Accommodation Feedback form.

As a means to provide feedback, students also have access to non-academic
counselling services provided through SCD. Counselling is done at the counselling
room to maintain confidentiality. All information furnished by students during
counselling sessions is kept confidential by SCD.

M a n a g e m e n t a n d S c i e n c e U n i v e r s i t y Page 24